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Terms of Sale

Éclore app — premium subscription · Updated: June 2026

These terms of sale (the "Terms of Sale") apply to subscribing to the premium subscription of the Éclore app (the "Subscription"). They supplement the terms of use. Subscribing to a Subscription constitutes acceptance of these Terms of Sale.

1. Seller

The Subscription is offered by TAILOR ADVICE, a SASU with share capital of 2 500 €, RCS Salon-de-Provence 839 432 986, registered office: 163 avenue des Oulivarello, 13300 Salon-de-Provence, publisher of Éclore (represented by Christophe PAYET). Full details: see the legal notices. Contact: contact@tailor-advice.com.

2. Premium offer

The Subscription gives access to enhanced features of Éclore. The detail of the features, the duration and the price of each plan are presented in the app and on the App Store and Google Play listings, before purchase. Access to the basic features remains free.

3. Price

Prices are shown inclusive of all taxes, in the currency of your app store, and displayed before the purchase is confirmed. They may change; the applicable price is the one shown at the time of subscription or renewal, after prior notice of any change.

4. Subscription & payment

Purchase via the stores

The Subscription is subscribed to and paid for via Apple's App Store or Google Play, from your Apple or Google account. The payment is collected by Apple or Google under their own conditions; we neither receive nor keep your bank details.

5. Duration, renewal & termination

Unless stated otherwise, the Subscription is concluded for the chosen duration (e.g. monthly or annual) and renews automatically for the same duration, at the rate in force, unless terminated before the renewal date.

You can turn off renewal at any time in the settings of your account:

Termination takes effect at the end of the current period; premium access remains active until that date. In accordance with the stores' rules, remember to cancel at least 24 hours before the renewal date.

6. Right of withdrawal

The Subscription concerns digital content supplied immediately. By requesting immediate access, you consent to immediate performance and waive your 14-day right of withdrawal (Article L221-28, 13° of the French Consumer Code). Any refund requests fall under the policies of Apple and Google (see article 7).

7. Refunds

As purchases are processed by the stores, refund requests are made to Apple or Google, under their conditions: "reportaproblem.apple.com" for Apple, and Google Play support for Android. For any difficulty, you can also write to us: maellys@eclore-smop.com.

8. Free trial

Where applicable, a free trial period may be offered. At its end, the paid Subscription starts automatically at the stated rate, unless renewal is turned off before the end of the trial.

9. Customer service & complaints

For any question regarding your Subscription: maellys@eclore-smop.com. We endeavour to respond as quickly as possible.

10. Consumer mediation

In accordance with the French Consumer Code, in the event of an unresolved dispute, you may use a consumer mediator free of charge: [médiateur de la consommation à désigner]. A direct attempt at amicable resolution is encouraged beforehand.

11. Personal data

The data relating to your Subscription is processed in accordance with the privacy policy (GDPR).

12. Applicable law & disputes

These Terms of Sale are governed by French law. Failing an amicable solution, the French courts have jurisdiction, subject to the protective provisions applicable to consumers.

13. Changes to the Terms of Sale

These Terms of Sale may be updated. The version applicable to a purchase is the one in force at the time of subscription.

Personal testimony — Éclore shares an experience and lifestyle advice, not medical advice.