eclore-smop.com website & Éclore app · Updated: June 2026
These terms of use (the "Terms") govern access to and use of the eclore-smop.com website (the "Website") and the Éclore mobile app (the "App"), together the "Service". By using the Service, you accept these Terms. If you do not agree, please do not use it.
For the interpretation of these Terms, the capitalised terms below have the following meaning:
The Service is published by:
Host: OVH SAS, 2 rue Kellermann, CS 10007, 59100 Roubaix, France — ovhcloud.com. Website and data hosted on a server located in France (European Union).
Éclore is a space for wellbeing and mutual support dedicated to people living with SMOP (Poly-endocrine Metabolic and Ovarian Syndrome, formerly SOPK): tailored recipes, educational content, wellbeing tracking and a caring community. The Website is a presentation website.
Éclore shares an experience, lifestyle advice and general information. The Service does not constitute medical advice, a diagnosis or a treatment and is not a substitute for a consultation with a healthcare professional. If in doubt, or in the event of symptoms, consult a healthcare professional. In an emergency, call 15 (SAMU) or 112.
You undertake to provide accurate information, to keep your credentials confidential and to report any unauthorised use to us. You are responsible for the activity carried out from your account. You may delete your account at any time from the App; deletion results in the erasure of your data (see the privacy policy).
You remain the owner of the content you publish (posts, comments, recipes, photos). You grant the publisher a non-exclusive, royalty-free licence to host and display this content within the Service, for its operation. You warrant that you hold the necessary rights and that your content is not unlawful.
The following, in particular, are prohibited: illegal, hateful, defamatory or violent content, content of a sexual nature, content that is misleading about health, the promotion of dangerous practices, harassment, spam and impersonation.
In order to preserve a caring space, the publisher may moderate, hide or remove content and, in the event of a breach, suspend the ability to publish (temporarily or permanently) or suspend the account. You can report content from the App.
The "Éclore" brand, the Website, the App, their editorial content, visuals, logos and software are protected and remain the property of the publisher or its partners. Any unauthorised reproduction or exploitation is prohibited.
The processing of your data is described in the privacy policy, which complies with the GDPR. You have rights of access, rectification, erasure, objection and portability: maellys@eclore-smop.com.
The publisher endeavours to ensure the availability of the Service but does not guarantee that it will be free of interruptions (maintenance, incident, force majeure). The Service may evolve, be modified or be discontinued.
Within the limits permitted by law, the Service is provided "as is" and "as available", without warranty of any kind, express or implied. In particular, the publisher does not warrant that the Service: (i) will be available continuously, without interruption or free of delays; (ii) will be free of errors, bugs or defects, nor that these will be corrected; (iii) will meet your expectations or any particular use; nor (iv) will offer absolute security against any unauthorised access, data loss, virus or other harmful element. You use the Service at your own risk. This clause does not affect the mandatory statutory warranties that consumers may benefit from, where applicable.
The publisher uses reasonable means to provide a reliable and secure Service. It cannot be held liable for non-compliant uses, for content published by users, or for indirect damage.
To the fullest extent permitted by law:
These limitations do not apply in the event of wilful misconduct, gross negligence, harm to life or physical integrity, nor in any case where liability cannot be limited or excluded by law, in particular under the public-order provisions protecting consumers.
The Service may link to websites, apps, resources or services operated by third parties (in particular via hyperlinks) or rely on third-party services (distribution platforms, technical providers). The publisher exercises no control over these third parties and disclaims all liability for their content, availability, practices or terms, which are the sole responsibility of their respective publishers.
The App is distributed via the App Store (Apple) and Google Play (Google). These platforms are not parties to these Terms; use of the App is further subject to the conditions specific to each platform, which it is your responsibility to read and comply with.
The publisher cannot be held liable in the event of non-performance or delay in the performance of any of its obligations resulting from a case of force majeure, within the meaning of Article 1218 of the French Civil Code and the case law of the French courts: any event beyond its reasonable control, which it could not reasonably foresee and the effects of which could not be avoided by appropriate measures. The following, in particular, are considered as such, without this list being exhaustive: natural disasters, fires, floods, epidemics or pandemics, wars, acts of terrorism, riots, strikes, failures or interruptions of telecommunications or electricity networks, IT failures or attacks (in particular cyberattacks) affecting third-party infrastructure, and decisions of public authorities.
The User's rights and obligations under these Terms are personal and non-assignable. The User may not assign, transfer or grant them, free of charge or for consideration, to a third party, without the prior written consent of the publisher. The publisher may, however, assign or transfer all or part of its rights and obligations, in particular in the context of a reorganisation, merger, contribution or transfer of business.
If one or more provisions of these Terms were declared null, illegal or unenforceable by a competent court, that invalidity would not affect the validity of the other provisions, which would continue to have effect. The provision concerned would, as far as possible, be replaced by a valid provision pursuing an equivalent economic and legal objective.
The fact that the publisher does not, at a given time, rely on any of the provisions of these Terms, or tolerates a breach by the User, cannot be interpreted as a waiver of the right to rely on it subsequently, nor as a modification of these Terms.
The conditions for subscribing to, pricing of and terminating the paid offers are set out in the terms of sale.
These Terms may be updated. The applicable version is the one online at the time of use; in the event of a significant change, you will be informed.
These Terms are governed by French law. In the event of a dispute, an amicable solution will be sought as a priority (contact: maellys@eclore-smop.com). Failing that, the French courts have jurisdiction, subject to the protective rules applicable to consumers.
Personal testimony — Éclore shares an experience and lifestyle advice, not medical advice.